Covid-19 Assessment Form for Accommodation and Food & Beverage Facilities
Section A Mandatory Practices Process Management, Setting Standards, Preparing Protocols
| Number | Description | Before Opening | After Opening |
|---|---|---|---|
| 1 | Is there an authorized staff member within the hotel to implement and verify contamination prevention measures and hygiene standards? | Creation of appointment letter and job description | Assigned staff to create verifications and records |
| 2 | Have protocols regarding procedures that include hygiene practices affecting all departments and units within the hotel been prepared? | Preparation of POSI Procedure and a "Action Plan" specifically for Covid-19 | Implementation of the action plan and keeping related documents updated by following agendas and circulars |
| 3 | Have periodic monitoring forms and checklists been prepared to support all procedures and protocols? | Review of cleaning and disinfection plans, creation of control charts for Covid-19 specific actions | Keeping control charts updated by following agendas and circulars |
| 4 | Is the created record system effectively used in the operation? | Monitoring whether the created charts are being kept | |
| 5 | Are records subjected to verification at certain intervals? | Conducting internal controls to verify records and obtaining third-party audits | |
| 6 | Are necessary actions taken based on the verifications performed? | Creation of Corrective and Preventive Action Procedures | Initiation and follow-up of CAPA (Corrective and Preventive Actions) |
| 7 | Has a social distancing plan been prepared? | Preparation of a facility-specific "Physical Distance Plan" | Ensuring compliance with the physical distance plan through controls |
| 8 | Have arrangements been made to indicate social distancing by marking places at entrances of all units in the facility considering possible crowding? | Making arrangements to maintain physical distance with floor markings, barriers, directions, etc. | Ensuring that warnings and directions are in place, visible, and not worn out |
| 9 | Are social distancing rules applied by considering people staying in the same room (family, etc.) as a group? | Arranging common areas so family members can be together | Informing field staff about the relevant arrangement in meetings and ensuring control of the application |
| 10 | Is there a Ministry of Health approved alcohol-based hand antiseptic or disinfectant within the operation? | Checking Biocidal product license / MSDS of products to be used in the facility | Ensuring no issues in stock amounts and purchases of hand antiseptics or disinfectants |
| 11 | Is alcohol-based hand antiseptic or disinfectant available in common use areas? | Identifying necessary areas and placing dispensers | Completing missing or needed dispensers by conducting field checks |
| 12 | Are periodic basic trainings planned for employees working in the operation regarding the plans and protocols to be applied? | Planning trainings including pandemic, hand hygiene, physical distancing, use of protective equipment, and operation/department-specific applications and procedures | Arranging training rooms according to physical distancing or providing trainings via online platforms |
| 13 | Are trainings conducted for employees according to the planned protocols? | Tracking trainings and keeping records of completed trainings | |
| 14 | Have necessary arrangements been made for hotel department managers' meetings and employee training programs to be conducted via teleconference and remote education (e-learning) methods? | Providing and using infrastructure for online training and meeting platforms | Tracking trainings and keeping records of meetings and trainings conducted |
| 15 | Are trainings provided regarding the use of hygienic materials and protective equipment? | Creating training contents | Tracking trainings and keeping records of completed trainings |
| 16 | Have printable wall charts related to Covid-19 and hygiene practices been prepared and posted in personnel and general areas? | The operation prepares or uses ready-made Covid-19 and hygiene awareness posters in relevant areas https://covid19bilgi.saglik.gov.tr/tr/afis | Monitoring and updating posters |
| 17 | Have translations of the prepared wall charts been made in at least 3 languages? | Preparing posters in Turkish / English / Russian and/or German considering the most used languages in the operation | Monitoring and updating posters |
| 18 | Has a reopening protocol been prepared for closed hotels? | Preparing opening plans with participation of relevant units | Informing relevant departments and following up on the implementation of opening protocols |
| 19 | Are protective clothing and equipment, and masks available at the facility entrance upon request? | Determining and procuring needs for protective equipment (mask, gloves, etc.) | Keeping protective equipment on site and storing properly |
| 20 | Are guests provided with written information at reception about Covid-19 hygiene measures and rules they must follow? | Preparing hand brochures, manifestos, website contents | Providing information in relevant areas and ensuring control |
| 21 | Do managers responsible for units regularly record cleaning practices? | Preparing cleaning and disinfection plan charts | Monitoring and controlling whether created charts are kept |
| 22 | Is preventive maintenance and repair of all installations and equipment (energy, heating, ventilation, air conditioning equipment, dishwashers, washing machines, refrigerators, elevators, etc.) in the tourism accommodation facility carried out periodically by authorized service or trained experts according to a plan? | Creating periodic maintenance plans for all relevant infrastructure and equipment | Obtaining and storing service completion forms or service records after maintenance |
| 23 | Are ventilation filters regularly replaced? | Including in annual maintenance plans (person responsible for air conditioning must have professional competency certificate) | Obtaining and regularly storing service completion forms |
| 24 | Is natural ventilation performed in premises when necessary? | Ensuring infrastructures are suitable for natural ventilation and informing responsible personnel to ventilate areas at intervals | Informing field personnel about the arrangement and ensuring control of the application |
| 25 | Are body temperature checks performed at facility entrances for guests and employees, and at exits for employees using thermal cameras or contactless thermometers? | Determining the temperature measurement method and defining related records | Ensuring controls that temperature measurements are performed |
| 26 | Are recorded body temperatures subjected to verification? | Determining verification method for temperature measurement records | Ensuring control of temperature measurement records |
| 27 | Are actions defined for cases where body temperature measurements are outside the accepted range based on verification? | Defining actions/methods to be applied in case of a case in the "Covid-19 Action Plan" and preparing commitments that guests and staff will comply with the instructions | Guests and staff sign commitments to comply with protocols applied within the operation |
| 28 | Are actions taken for body temperature measurements outside the accepted range recorded? | Creating traceability records regarding actions/methods to be applied in case of a case in the "Covid-19 Action Plan" | Recording the created traceability records |
Note: For continuation of the form and other sections, relevant official sources and documents should be followed.